COVID Related Delays

COVID Related Delays 1

General note to all our customers: supply chain delays are and will be affecting our product availability for some time.  Unfortunately many of our products, even those assembled in-house, use parts from all over the world.  Numerous factories were temporarily shut down due to the pandemic.  Even though most have reopened, this has created a huge backlog of orders.

Boxes Heading out from MSW

MSW continues to work to source supplies and parts from numerous distributors and manufacturers, but there is just no avoiding some delays.

We want to thank our loyal customers for their patience and understanding.

If there is a product you need immediately, we ask that you call or email first to confirm that we can meet your deadline.

We do our best to update our online inventory status.  If the product states “In Stock and Ready to Ship!” then 99% of the time that means we have it on hand and it will ship ASAP.  Occasionally some products get used for in-shop work and the inventory isn’t updated before an online customer places an order.  We will notify you as soon as possible if this is the case.

On that note; we are a very small shop, who’s primary business is building, repairing, and supporting race cars.  So sometimes we’re all away from the phone and working in a noisy race shop environment.  Email remains the best way of reaching us.

We may be away from the shop at a track event, which may delay your order.  We ask that you check our track schedule beforehand.  Also, if you need a part on a tight deadline, it is highly recommended that you contact us prior to placing your order.

Thanks again to all our customers, we appreciate your understanding.

See You at the Track!