Returns & Exchanges
Morehead Speed Works works closely with all of their customers to ensure they are receiving the exact item they need. However, we understand sometimes mistakes happen. Whenever an issue may arise, we ask that you first contact us to see what can be done to resolve the problem.
If we shipped you the wrong item or it was inoperable/damaged, we will cover the cost of return, with no restocking fee (see below.)
Items installed or otherwise used may not be returned. Failed parts will require a warranty claim.
TO RETURN AN ITEM:
- Obtain a Return Merchandise Authorization by contacting us using the form below. Please let us know any relevant details of your return and attach pictures and/or vehicle information where applicable.
- We will respond with your RMA number and return instructions.
- Package the as new item(s) in their original product packaging, and then securely in the original shipping boxes (or a smaller version if a partial return).
- Return the item using your selected carrier. We recommend that you use UPS and insure your package for the full value of the item(s). You are responsible for Morehead Speed Work’s receipt of the item in as-new condition.
Return shipping costs are not refundable – if you are returning an item shipped in error, we will issue a return shipping label for your convenience. Refunds will reflect a restocking fee as below, or at our discretion when considering your circumstance. Special order and electronic items (ie custom tunes) are not returnable or refundable.
RETURN WITHIN REFUND CREDIT
0-14 Days -10% RESTOCK
15-30 Days -20% RESTOCK
31-60 Days TO BE DETERMINED
These terms, where necessary, are superseded by our Terms and Conditions.