Shipping & Delivery
- Morehead Speed Works is a small family-run operation, we do our very best to get your order out as soon as possible. If you are in a rush and have a deadline, please call ahead of time to ensure we can meet your needs.
- UPS and USPS shipments are made Monday-Thursday, excluding holidays and days when MSW is providing track-side service.
- Shipments are typically made from our Lexington, SC headquarters but may be drop shipped from the supplier.
- Time in transit is based on business days only. A Next Day Air shipped on Friday will arrive Monday unless Saturday delivery is chosen.
- Some items may ship separately.
- Some items can’t be shipped by air. See product page for more information.
WHEN WILL I GET MY STUFF?
In-stock orders typically ship same day when placed by 11am Eastern time. Many items (ie sensor kits, package products, kits) are made to order and may require 1-2 business days to assemble.
An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from your Account page. Tracking is not available on all international shipments.
You can determine the cost of shipping your order by adding the items you want to the shopping cart and entering your postal code or country in the shipping estimator on the cart page. You can also get the shipping cost during checkout – you will need to fill out your shipping address in order to view the shipping options and cost.
Insurance is included in our quoted rates for all UPS shipments. Postal Service shipments are not insured and Morehead Speed Works does NOT support claims on Postal Service deliveries. Purchaser is responsible for items and claims on items shipped via Postal Service.
SHIPPING MULTIPLE ORDERS
Multiple orders placed on the same day will not typically be combined. If you would like to combine orders please call or message us immediately.
SHIPPING TO MULTIPLE LOCATIONS
We cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
First time buyers must ship their order to the billing address for the card being billed. Address changes may be possible on request for recurring customers, at our discretion. Also please refer to note below regarding Shipping/Freight Forwarders and/or clearing houses.
DOMESTIC (U.S.) SHIPPING, CONTIGUOUS U.S.
For orders to the contiguous U.S. (lower 48 states), we offer various UPS and USPS shipping options. Freight delivery is available on request.
AK, HI, AND PR
UPS and USPS service are available. Purchaser is responsible for items and claims on items shipped via Postal Service.
Orders weighing less than 70 pounds can be sent through the United States Postal Service. We cannot ship to PO Boxes outside of the contiguous U.S.
Morehead Speed Works may ship outside the United States at our discretion on a case by case basis. If you need international shipping (to include Canada and Mexico), please contact us beforehand.
SHIPPING/FREIGHT FORWARDERS & CLEARING HOUSES
MSW will not ship to shipping/freight forwarders or shipping clearing houses for first time online sales customers. If you need to have your order sent to one of these services, payment must be made via wire transfer. Please contact us beforehand to coordinate this service.
Customs fees (taxes, duties, processing fees, brokerages fees, etc.) may be charged upon delivery and are required to obtain your order.
- These fees are NOT included in your shipping charges
- We are not able to mark orders as “gifts”, or send with lower customs declaration values
- We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees
Morehead Speed Works has no way of estimating customs fees, taxes, duties, etc. Please contact your local customs office if you need to know more.
We are able to ship most of our products to U.S. Military APO/FPO addresses. Some products cannot be shipped to APO/FPO addresses and those are marked on the product page. Unfortunately, we cannot supply tracking numbers for shipments to APO/FPO addresses.
When completing your Shipping Address during checkout, please make note of the following.
- The City must be entered as either “APO” or “FPO”
- The State must be selected as either “AA” “AE” or “AP”
- The country must be United States
- You must enter your Zip code
- Always remember to enter your full name, grade, and PSC or unit number
Please note: orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.
Items with shipping restrictions are noted on the product page. All shipping restrictions are for legal reasons, not under our control.